Workflow and Process Management 11481

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Workflows and processes form an integral part of organisations, defining business activities, operations, and information flows. Each organisation has different processes, with different customers, users, requirements, and constraints. This unit examines methodologies and techniques for business process management, including workflow modelling, process analysis, software systems for process management, and automation of business processes. Students will develop skills to communicate effectively with process workflow stakeholders, understand, describe, and improve process workflows, and design and implement automated process management systems.

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